Project experience
Since 2016, I have supported digital projects across more than ten industries. Depending on the assignment, I have worked as an architect, tech lead, consultant, product owner, Scrum Master or project manager.
Project overview
All examples are anonymised for confidentiality. They intentionally cover different responsibilities and project phases, not only classic implementations.
Design and delivery of a CRM solution for a B2B service provider in the financial sector. The focus is on architecture, Sales and Service Cloud, and Salesforce DevOps, complemented by consulting and enablement during ongoing operations.
Role: Architect, Consultant, DevOps Engineer
Audit of an existing Salesforce landscape and support for its further development. The focus is on CRM architecture, Sales and Service Cloud, and enablement for the teams involved.
Role: Architect, Consultant, DevOps Engineer, Trainer
Design and delivery of a new CRM landscape for a European packaging manufacturer. The engagement covers architecture, Sales and Service Cloud, Salesforce DevOps and enablement.
Role: Architect, Consultant, DevOps Engineer, Trainer
Support for a global CRM rollout for a company spanning industrial manufacturing, optics and medical technology. The work covers Sales, Service and Experience Cloud as well as CPQ, Revenue and Agentforce topics.
Role: Consultant
Architecture and further development of a Salesforce solution in manufacturing. The engagement included a system audit, the consolidation of Salesforce orgs and implementation with Sales and Service Cloud.
Role: Architect
Consulting and delivery of a Salesforce solution in retail using Sales, Service and Marketing Cloud. The focus was on CRM processes and marketing automation.
Role: Consultant
Consulting and delivery of a CRM solution for the trade fair industry using Sales, Service and Experience Cloud as part of a multi-year rollout.
Role: Consultant
Consulting and implementation of a CRM solution based on Salesforce Nonprofit Cloud for a nonprofit organization.
Role: Consultant
Project management and Product Owner support for the delivery of a commerce MVP. The project connected the commerce solution with ERP and PIM.
Role: Project Manager, Scrum Master, Product Owner Assistant
Long-term support for a nonprofit organization across CRM, CMS, e-commerce and community solutions. Depending on the project phase, the engagement covers administration, consulting, project management and product ownership.
Role: Consultant, Project Manager, Product Owner, Administrator
No matching projects.
Development
My architecture perspective has grown out of hands-on experience with platforms, processes, integrations and delivery.
Project management, Scrum and product owner support for B2B commerce, CMS and integrated platforms.
Consulting and implementation across Sales, Service and Nonprofit Cloud, connecting processes with technical feasibility.
Responsibility for architecture, audits, integrations, optimisation and consolidation of existing Salesforce landscapes.
A similar challenge?
A short outline of the current situation, the goal and the support required is enough for an initial assessment.
Discuss a project